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Render Tax policies
Policies

How we work, protect your information, and earn your trust.

Privacy

Render Tax collects only the information needed to prepare and file your returns or resolve your IRS matter. We never sell client data, and we never share information with third parties without your written consent or a lawful request.

Document Security

All sensitive documents are exchanged through encrypted channels, stored on secure systems, and accessible only to authorized team members. Physical documents are stored in locked, controlled-access spaces.

Engagement Terms

Each engagement begins with a clear scope and transparent pricing — no surprise fees. You'll receive a written summary of services, timelines, and responsibilities before any work begins.

Communication

We respond to client messages within one business day. During filing windows, expect more frequent updates as your return progresses through review and submission.

Refund Policy

If we cannot deliver the services agreed upon, fees paid for unperformed work are refunded. Specifics are documented in your engagement letter.

Accessibility

Render Tax strives to meet WCAG accessibility guidelines. If you experience any difficulty using our website or services, please contact us so we can assist.